In short
- “Bill 29” is the common name for Bill no. 29, assented to on October 5, 2023 (S.Q. 2023, c. 21).
- Since October 5, 2026: a warranty of good working order of 3 to 6 years on 14 new items.
- Free and automatic. Parts, labour and reasonable transport included.
- You choose: the merchant, the manufacturer or both.
- The law also bans planned obsolescence and strengthens the right to repair.
What is Bill 29?
“Bill 29” is the common name for Bill no. 29, the Loi protégeant les consommateurs contre l'obsolescence programmée et favorisant la durabilité, la réparabilité et l'entretien des biens (Act to protect consumers from planned obsolescence and to promote the durability, repairability and maintenance of goods), assented to on October 5, 2023 (S.Q. 2023, c. 21). It amended the Consumer Protection Act (CPA) in several stages, up to October 5, 2026.
The warranty of good working order
It's the measure that affects the most people. Since October 5, 2026, 14 new items bought or leased long-term from a merchant have a warranty of good working order (s. 38.1). If the item stops working properly during the set period, the merchant or the manufacturer must repair it at no cost: parts, labour (s. 38.2) and reasonable transport costs (s. 38.5).
| Item | Length |
|---|---|
| Refrigerator | 6 years |
| Freezer | 6 years |
| Stove | 6 years |
| Air conditioner | 6 years |
| Heat pump | 6 years |
| Dishwasher | 5 years |
| Washer | 5 years |
| Dryer | 5 years |
| Television | 4 years |
| Computer (laptop or desktop) | 3 years |
| Tablet | 3 years |
| Cell phone | 3 years |
| Video game console | 3 years |
Lengths: Regulation respecting the application of the Consumer Protection Act, s. 79.21. The warranty starts at delivery (s. 38.4).
Who is protected
- A consumer: a person who buys for personal use.
- A new item, bought or leased long-term from a merchant, in a store or online.
- The next buyer, if the item is resold: the warranty follows the item (s. 38.6).
What isn't covered
- Normal maintenance service and the parts it involves, like a filter (s. 38.3).
- Damage resulting from abusive use.
- Accessories, except those determined by regulation.
What merchants must do
- Display the warranty length near the price, in a clearly visible way (s. 38.8).
- Tell you about the legal warranties before offering you a paid extended warranty (s. 228.1).
- Repair, or let you have the item repaired by a third party, at their expense (s. 38.5).
Calculate your coverage
Choose your item and its delivery date to find out when your legal warranty ends.
Enter the delivery date.
Guides by item
- Refrigerator6 years
- Freezer6 years
- Stove6 years
- Air conditioner6 years
- Heat pump6 years
- Dishwasher5 years
- Washer5 years
- Dryer5 years
- Television4 years
- Computer (laptop or desktop)3 years
- Tablet3 years
- Cell phone3 years
- Video game console3 years
Practical guides
- The store refusesThe steps and the lines to know
- Extended warrantyStill worth it with Bill 29?
- Manufacturer or legal warrantyThe 4 warranties, explained
- Used itemsThe warranty follows the item
- Bought before October 5, 2026Is Bill 29 retroactive?
- Obsolescence and repairabilityEverything Bill 29 changed
- Free demand letterLetter generator, 2 minutes
Other Bill 29 measures
The law also bans planned obsolescence, has strengthened the right to repair since October 5, 2025 and includes measures for cars. Read the full summary.
Frequently asked questions
What is Bill 29?
It's the common name for Bill no. 29, passed in 2023 under the title “Loi protégeant les consommateurs contre l'obsolescence programmée et favorisant la durabilité, la réparabilité et l'entretien des biens” (Act to protect consumers from planned obsolescence and to promote the durability, repairability and maintenance of goods). It amended the Consumer Protection Act. Its best-known measure, the warranty of good working order, has applied since October 5, 2026.
Which items are covered by Bill 29?
Stove, refrigerator, freezer, air conditioner and heat pump (6 years); dishwasher, washer and dryer (5 years); television (4 years); desktop computer, laptop, tablet, cell phone and video game console (3 years).
Is Bill 29 retroactive?
No. The warranty of good working order covers purchases made since October 5, 2026. Older items are still protected by the reasonable lifespan warranty (s. 37 and 38).
Does Bill 29 apply to online purchases?
Yes, if you buy from a merchant. For a distance contract, the merchant must state the warranty length in the contract it sends you.
Does Bill 29 cover businesses?
No. The Consumer Protection Act protects consumers, meaning people who buy for personal use.
Do I have to buy an extended warranty?
You don't need one to be covered. The merchant must tell you about the legal warranties before offering you a paid warranty (s. 228.1).
Updated October 21, 2026. General information, not legal advice. Official source: Office de la protection du consommateur.